Fulfillment Policy

Thank you for choosing AZK AI LLC for your hosted solutions, custom software, website, and mobile application needs. We strive to provide exceptional service and ensure your satisfaction with our products and services.

Refunds Policy:

1. Monthly Subscription for Hosted Solutions:

   • If you decide to cancel your monthly subscription for our hosted solutions, you are eligible for a prorated refund based on the unused portion of your subscription period.
   • Refunds will be issued back to the original payment method within [number of days] days of the cancellation request.
   • To request a refund, please contact our customer support team at [support email/phone number] with your account details and reason for cancellation.

2. Custom Software, Website, and Mobile Application Development:

   • Due to the nature of custom software development and bespoke services, refunds for completed projects are not typically provided.
   • However, if you are unsatisfied with our services or encounter any issues, we are committed to working with you to resolve the situation to your satisfaction.
   • Refunds may be considered on a case-by-case basis, subject to the specific terms outlined in our service agreement or contract.

Cancellation Policy:

1. Monthly Subscription for Hosted Solutions:

   • You may cancel your monthly subscription for hosted solutions at any time by contacting our customer support team.
   • Upon cancellation, your access to the hosted solutions will be terminated at the end of the current billing period.
   • Any outstanding balances or fees accrued prior to cancellation will still be due and payable.

2. Custom Software, Website, and Mobile Application Development:

   • Cancellation of custom software, website, or mobile application development projects may be subject to terms outlined in the service agreement or contract signed between [Your Company Name] and the client.
   • Please refer to your specific agreement or contact our customer support team for assistance with cancellation requests.

Customer Support:

Our dedicated customer support team is available to assist you with any questions, concerns, or technical issues you may encounter. Whether you need help setting up your account, troubleshooting an issue, or navigating our services, we're here to help.

• Contact Methods: You can reach our customer support team via email at [support email], by phone at [support phone number], or through our website's live chat feature.
• Availability: Our customer support team is available [hours of operation] to assist you with your inquiries.
• Response Time: We strive to respond to all customer inquiries and support requests in a timely manner. Response times may vary depending on the nature and complexity of the issue.

Contact Us: If you have any questions or concerns regarding our Fulfillment Policy, refunds, cancellation procedures, or require assistance from our customer support team, please don't hesitate to contact us at [support email/phone number].

AZK AI LLC
1309 Coffeen Avenue
Ste 1200
Sheridan, Wyoming, 82801
+1 (914) 369-3435
hello@azk.ai
www.azk.ai